Internal Communication Tools
Nov 2 - 4 | Miami
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Thursday, November 3 • 9:15am - 9:50am
Size Matters: What Big Companies Can Learn About Communications From the Little Guys

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When ADT was purchased by a Private Equity firm and merged with a smaller security firm, Protection 1 (P1), it was a massive change for their employees on both sides of the business. When it came to Communications, there were challenges and opportunities. While ADT has the tools and the scale, P1 had way more personal touch to their communications. In many ways, ADT’s size was the biggest barrier to creating meaningful communications that connected each employee to the leadership team.


Learn how ADT's combined Communications Team became “Better Together” (their integration mantra) and how to guide your employees through change, including:

  • Utlizing face-to-face leadership engagement - still the most effective way to engage employees
  • Recognizing the importance of multiple communications channels in times of change (reach people where they are, versus making them fish)
  • Engaging non-desk workforce using tools and technologies – on a shoestring budget

Kristen Delphos, Director Employee Communications


avatar for Kristen Delphos

Kristen Delphos

Director of Employee Communications, ADT
Kristen is an experienced global communicator with over 12 years of experience in leadership communications, change management and employee engagement. Kristen has a breadth of internal and external experience and a depth of knowledge on leadership communications, having led communications... Read More →

Thursday November 3, 2016 9:15am - 9:50am PDT
El Dorado 1&2, First Floor Shelborne Wyndham Grand South Beach